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community:surveys_and_statistics:understanding_discovery_platform_usage_survey_2021

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Understanding Discovery Platform Usage Survey, 2021

The Understanding Discovery Platform Usage survey provides insight into the discovery platforms used by potential and existing VuFind® users. The aim of the survey was to understand the platforms being used by these cohorts, including the features features users liked, disliked, and wish they had in their existing discovery platforms. The survey results will be used to inform potential directions for future feature development of the VuFind® platform and inform future discussions with potential funders.

The survey instrument was sent to specific discovery communities (VuFind® and Blacklight) as well as the general library open source community (via Code4lib and other mailing lists) and responses were collected survey from November through December, 2021. A total of 49 usable responses were received.

Survey results

Over half of survey participants (59%) indicated that they used VuFind® and one-third indicated they used EBSCO Discovery Service. Just over one-quarter of participants (27%) indicated that they used multiple discovery platforms, with VuFind® and EBSCO Discovery Service being the most commonly cited combination of platforms used. Sixteen percent of participants indicated using other platforms not listed in the list of answer options. Other platforms used included Aspen Discovery, Enterprise (SirsiDynix), SAGE (a locally developed alternative to Blacklight), and Encore. One user indicated that their organization did not use a discovery platform because it was deemed to be too expensive to do so.

Discovery platforms used by existing and potential VuFind users

When asked about the approximate size of discovery platforms currently in use, 37% of participants indicated using platforms with 500,000 to 2 million records, and 27% of participants indicated using platforms that contained more than 50 million records. The majority of participants (71%) indicated using platforms of 500,000 records or more, and 29% of participants indicated using platforms containing fewer than 500,000 records.

Approximate size of discovery platforms being used

Types of information searched for on discovery platforms

Types of users discovery platforms were designed for

Discovery platform features liked by users

Discovery platform features users wish they had

Discovery platform features not used by or important to users

About the survey participants

Survey participants were primarily from academic libraries (n=39), with some users from public libraries (n=3), special libraries (n=1), research institutes (n=1), and other institutions (n=5) such as library consortia comprised of either only academic libraries, only intergovermental agencies, or a mix of academic, public, K-12, and special libraries.

Most survey participants were employed as library staff (n=25) or in other occupations such as IT specialists (n=12), software developers (n=8), educators (n=2), or researchers (n=2).

Survey participants resided in the following countries:

Country Number of participants
Argentina 1
Canada 1
Czech Republic 1
France 1
Germany 9
India 3
Ireland 1
Italy 1
Malaysia 2
New Zealand 1
Saudi Arabia 1
Spain 1
Sri Lanka 1
Sweden 1
Switzerland 1
Turkey 1
United States 20
community/surveys_and_statistics/understanding_discovery_platform_usage_survey_2021.1642184205.txt.gz · Last modified: 2022/01/14 18:16 by lmgonzales