About Features Downloads Getting Started Documentation Events Support GitHub

Love VuFind®? Consider becoming a financial supporter. Your support helps build a better VuFind®!

Site Tools


Warning: This page has not been updated in over over a year and may be outdated or deprecated.
configuration:ils:troubleshooting

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revisionBoth sides next revision
configuration:ils:troubleshooting [2019/02/27 13:42] – [2. Look for error messages in Firebug] demiankatzconfiguration:ils:troubleshooting [2020/08/06 20:32] demiankatz
Line 7: Line 7:
 Each driver has its own configuration file in the web/conf subdirectory of your VuFind installation.  For example, Voyager users need to fill in the Voyager.ini file.  Make sure you have configured your ILS correctly! Each driver has its own configuration file in the web/conf subdirectory of your VuFind installation.  For example, Voyager users need to fill in the Voyager.ini file.  Make sure you have configured your ILS correctly!
  
-===== 2. Look for error messages in Firebug =====+===== 2. Look for error messages in the browser debugging console =====
  
 VuFind talks to your ILS in real time on search result pages.  By looking at these communications, you can sometimes find clues about what is going wrong.  Follow these steps: VuFind talks to your ILS in real time on search result pages.  By looking at these communications, you can sometimes find clues about what is going wrong.  Follow these steps:
  
   * Open your browser's debugging toolbar (hit F12 or select it from the appropriate menu).   * Open your browser's debugging toolbar (hit F12 or select it from the appropriate menu).
-  * Switch to the toolbar's Net tab, and make sure the panel is activated.+  * Switch to the toolbar's Net or Network tab, and make sure the panel is activated.
   * Switch to the "XHR" sub-tab (XHR is short for XML-HTTP-Request, the communication method used for AJAX calls).   * Switch to the "XHR" sub-tab (XHR is short for XML-HTTP-Request, the communication method used for AJAX calls).
   * Perform a search in VuFind.  You should see a line in the toolbar that says something like "GET JSON?method=getItemStatuses" Expand this line.   * Perform a search in VuFind.  You should see a line in the toolbar that says something like "GET JSON?method=getItemStatuses" Expand this line.
configuration/ils/troubleshooting.txt · Last modified: 2023/03/08 13:14 by demiankatz